Run the harbor like you know it.
The boats, the slips, the money, the boat that won’t leave, all handled in one system built around the way your day actually runs.
Ask the Bosun anything about your harbor.
The AI assistant on every page. It reads your rulebook: your rates, your policies, your penalties. And answers in seconds. Your numbers, not the internet’s.
The whole harbor, controlled before your first cup of coffee.
Staff logs in and lands on one Today screen. Six numbers tell the story. Command Center surfaces every decision to be made and action to take - the overstay in D-01, the two web requests from overnight, the COI waiting on review - each with the next context-sensitive step to click.
- Overstays surface themselves, with name, slip, days over, and who to call
- Filter chips cut the list to exactly one kind of problem
- Document review, billing flags, and arrivals in the same queue
Wanderlust is still in D-01, 19 days over; contact Rick Calloway and decide vacate/extend.
Open visitor →sea-clarity-coi-renewal.pdf needs review.
The actual Today screen, the one your staff opens at 7 a.m.
Operations. Payments. And AI that knows your harbor.
Everything connects, so what patrol sees on the dock is what the office bills, what the boater pays, and what the AI answers from.
Operations that match the dock.
Visitor requests, morning slip assignments, check-ins, extensions, rafting, and the 2pm departure check, all on a phone, from the dock, in real time.
Money that posts itself.
Card and ACH payments land on the ledger the moment they clear, and the boater carries the card fee, not your budget.
AI that learned your rulebook.
Ask the Bosun is the AI assistant built into every page. It knows your rates, your policies, your penalties, and answers in seconds. Your numbers, not the internet’s.
Running a harbor is hard. HarborMaster makes it lighter.
Visitor stays
Requests come in overnight; assign slips with coffee in hand.
Check-ins are prepaid, so there’s no chasing money at the dock.
The 2pm check
A "who should be gone" list prints itself every afternoon.
Patrol taps gone or still here from the dock; the office sees it live.
Overstays
Day counts and must-vacate flags mean no more mental math.
Penalties at your discretion, with every contact logged.
The repeat offender
The boat that left owing you a slip? The system remembers.
Try to book it again and the warning appears before the mistake.
The whole picture
A satellite slip map and slip-by-night calendar, always current.
Click an open night and it books straight into billing.
Month end
Occupancy, payments, penalties: already added up.
On screen for you, on paper for whoever asks.
Boaters pay online. The harbor keeps the rent.
Payments post to the ledger the moment they clear, and the card fee rides with the boater, not your budget. Early departures become future-stay credits, so nobody’s arguing about refunds at the counter.
- Pay-by-card and ACH from any phone
- The convenience fee is the boater’s line, disclosed up front
- Prepaid stays, the money’s in before the boat is
Moments it was built for.
The boat that won’t leave
Flagged must-vacate, penalty applied at your discretion, every call logged, and a forced checkout that holds up later.
The early return
Start typing the boat’s name and the warning appears: checked out three days ago, five-day minimum not met. Your call, but now it’s informed.
The invoice that paid itself
A link, a card, done. The fee rides with the boater and the ledger updates itself.
The raft-up
Both boats on G-02, each billed its own length, the calendar counting the slip exactly once.
The instant AI answer
Ask the Bosun. It reads your rulebook, not the internet, and answers before the boater finishes the question.
The morning queue
Web requests wait politely in one list. Assign slips with your coffee; the confirmations go out themselves.
Priced for harbors, not per click.
One annual price, sized to your slip count. Every user, every feature in your plan, no per-seat surprises. Quotes are written for your harbor.
Harbor
- Visitor & transient operations, end to end
- Patrol mobile check-off & printable lists
- Overstay enforcement, penalties & contact log
- Harbor map, occupancy calendar, reports
- Ask the Bosun AI assistant
Harbor + Payments
- Pay-by-card and ACH from any phone
- Convenience fee carried by the boater
- Prepaid visitor stays & future-stay credits
- Instant ledger posting & reconciliation reports
- Implementation, training & data migration included
Enterprise Isolation
- Everything in Harbor + Payments
- Your own dedicated database & environment
- Named-user provisioning & audit reporting
- Priority support & implementation playbook
Yours, in every sense.
No fine-print surprises. The system bends to your harbor, not the other way around.
Your data lives alone
Your harbor runs in its own database, no other customer in it, ever. Leave someday and it’s yours to take.
The right keys for the right hands
The office transacts, patrol checks boats, admins set policy, and everything anyone changes is on the record.
Change it without calling anyone
Rates, penalties, policies, even the assistant’s name: settings you control, live, from the admin page.
When you need us, there’s a system.
In-app help with an AI assistant that knows the manual, severity-based response targets in the contract, and a public status page you can check anytime.
See our status →Bring your harbor’s hardest day.
The boat that won’t leave, the one that came back early, the invoice nobody paid. Watch one system handle all three, live, in thirty minutes.
Book a walkthrough